
State Farm® Insurance Agent Tim McKenzie
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tyler Schlereth
July 10, 2025
"I was paying waaay too much with my current insurance company until I talked to Payton at State Farm!!! Payton was quick, smooth, and professional throughout the whole process and made it very easy!! Will not ever use another agent!!!!"
Billy Crago
July 3, 2025
"Payton did a wonderful job transitioning me to my own auto and renter’s plans. He explained each step of the process and made sure all of my questions were answered. Very professional and personable!"
"Thank you for the great feedback! We’re so glad Payton made your transition to your own auto and renter’s insurance plans smooth and stress-free. His professionalism and attention to detail truly make a difference. We appreciate your trust and are here whenever you need us!"
Chantal Tucker
July 2, 2025
"Tim from State Farm Was very helpful, gave me best rates for all parts of my insurance policy. Explain each part clearly for me to understand. Was the best insurance company I spoke with was very patient and understanding to make sure I get the best policy. Thank You State Farm !!!"
"Thank you for the fantastic review! We're so glad Tim was able to provide you with rates and clearly explain every part of your insurance policy. His patience and dedication to helping you find the right coverage truly reflect our commitment to great service. We’re grateful for your trust—thank you for choosing State Farm!"
Steven Lam
July 1, 2025
"Patient, kind, and knowledgeable! Got us a great deal!"
"Thank you for the kind words! We're so glad to hear you had a positive experience. We appreciate your trust and look forward to serving you again!"
Tatiana Byrd
June 30, 2025
"Very personable and helpful!"
"Thank you for the 5 star rating and the continued support!"
Bilal El-Yousseph
June 25, 2025
"Coming out of prison I came to a whole new world Payton McKenzie was patient professional and made sure I understood every aspect of my coverage I’ve already recommended him to some friends and will continue to do so. Customer service done right! Night and day difference from other insurance companies and the value can’t be beat. When I told Payton I liked the insurance package he put together for me without hesitation he replied “Sir it’s the same package I have, I wouldn’t recommend a product I wouldn’t use myself” if integrity AND value matters to you go with Payton McKenzie! 5 stars!"
"Thank you for sharing your experience and for your incredibly kind words. We're honored that Payton was able to guide you with patience, professionalism, and integrity during such an important transition. His commitment to treating every client with honesty and respect truly sets the standard for excellent customer service. We’re grateful for your trust, your recommendation, and the opportunity to be part of your journey. Welcome, and thank you again for choosing us!"
Tina Luxemburg
June 25, 2025
"Tim Mckenzie and his staff are wonderful! Everyone in his office is very friendly, personable and helpful. They have been fantastic in getting my insurance needs met after moving from out of state. They can answer all your questions and ensure all the bases are covered."
"Thank you for the kind review! We’re so glad Tim McKenzie and the entire team were able to make your out of state move smooth and ensure all your insurance needs were taken care of. It’s great to hear our friendly and knowledgeable staff made you feel supported every step of the way. We appreciate your trust and are happy to have you with us!"
Jason Reynolds
June 24, 2025
"Payton made our insurance shopping experience a pleasure. Within an hour we had a great rate for our auto and home policy and I learned a bit too. Please reach out to Payton and State Farm for your insurance needs."
"Thank you for the great review! We're so glad Payton was able to make your insurance shopping experience smooth and enjoyable, while helping you secure a great rate on your auto and home policies. It’s always a win when you walk away with coverage and new knowledge. We truly appreciate your recommendation and are here whenever you need us!"
Taylor Demus
June 24, 2025
"Tim was extremely thorough with helping me obtain my auto insurance! He explained all parts of my policy clearly so that I knew what I was paying for and even helped me get the lowest price by telling me about their discount program!!"
"Thank you for the wonderful feedback! We’re so glad Tim was able to provide clear, thorough guidance while helping you secure the best possible rate on your auto insurance. His commitment to making sure you fully understand your policy and take advantage of discounts is exactly what we strive for. We appreciate your trust and look forward to continuing to serve you!"
SJAS
June 24, 2025
"A great customer support to experience. Very to helpful and friendly."
"Thank you for your kind words! We're glad to hear you had a great customer support experience and found our team helpful and friendly. We appreciate your support!"
Bryce Smail
June 23, 2025
"The custormer service was wonderful. They made sure that I understood everything I needed to know. Thank you for your patience."
"Thank you, Bryce! We’re so glad to hear that our team was able to provide wonderful customer service and help you feel informed every step of the way. We truly appreciate your kind words and are always here to assist you whenever you need!"
gracie mckenzie
June 23, 2025
"The best insurance office around! Payton is so friendly and helpful and always makes sure I’m getting the best deal! Highly recommend!"
Heidi Thuning
June 14, 2025
"I’m so pleased that I was connected with Payton while looking for new coverage. He was so pleasant to speak with and I was extremely happy with how quick and seamless the process went. Thanks to Tim for reaching out after to make sure I was happy!"
Melanie Ammerman
June 10, 2025
"Payton was very helpful with getting me set up with new policies with better rates than I had with my other provider. I appreciate it!"
"Thank you so much for your kind words, Melanie! We’re so glad to hear that Payton was able to help you find new policies with better rates. We truly appreciate you taking the time to share your positive experience, and we’re always here if you need anything in the future!"
Cara Jordan
May 28, 2025
"He was very kind and explained everything well"
"Thank you for the great review, Cara! We’re so glad to hear you had a positive experience and that everything was explained clearly. Providing kind and helpful service is always our goal—we will always be there for you & all of your insurance needs!"
Cody Henson 3756
May 21, 2025
"Very friendly and knowledgeable they made the process of switching insurances very easy and made sure all my questions and needs were answered"
"Hi Cody! Thank you so much for your thoughtful review! We’re happy to hear that our team made the process of switching insurance easy and stress-free for you. It’s great to know that all your questions and needs were addressed—we’re always here if you need anything in the future!"
Kyle Blake
May 21, 2025
"Payton helped me secure insurance with ease and helped answer every question I had. Highly recommend for a trustworthy agent."
"Thank you for the kind words and recommendation, Kyle! We're so glad to hear that Payton was able to make the insurance process smooth and answer all your questions. Providing trustworthy and helpful service is what we strive for, and we’re always here if you need anything in the future!"
Jackie Sherick
May 14, 2025
"Great service! Very helpful in walking through each and every part! Easy to understand as a first time customer. Thanks Payton!"
"Thank you so much for the kind words, Jackie! We're thrilled to hear that your first insurance experience with us was smooth and easy to understand. Payton will be so happy to know their help made a difference! We're always here if you need anything—welcome to the State Farm family!"
omboi Godffrey
May 12, 2025
"Very helpful during the the process . I would recommend"
"Hi Omboi! Thank you for the great review! We're glad to hear you found our team helpful during the insurance process, and we truly appreciate your recommendation. If there's anything you ever need, we're just a call away!"
Tabitha Larison
May 12, 2025
"Payton got me taken care of for my renters and auto insurance! He was kind and helped answer any questions I had all while giving me great prices! Highly recommend"
"We're thrilled to hear that Payton was able to provide you with excellent service and competitive rates for your renter's insurance! Our team strives to make the insurance process as smooth and hassle-free as possible. Thank you for choosing us and for taking the time to share your positive experience!"
Neecie Hobbs
May 6, 2025
"Very professional and appreciate all the info provided. Made everything much simpler and less confusing. Provided all help that was needed with ALL questions answered. Thank you very much for you kindness and patience"
"Thank you so much for your 5-star insurance review, Neecie! We're so glad to hear that you felt supported and that everything was made simple and clear for you. It was truly our pleasure to assist, and we’re always here if you have more questions in the future. Your kind words mean a lot!"
Darius Thomas
May 2, 2025
"Tim took better care of me and my family than any other car insurance; by giving us the best rates and above else customer service."
"Thank you for the amazing review, Darius! We're so happy to hear that our State Farm team was able to take great care of you and your family. Providing top-notch service and the best possible insurance rates is always our goal, and we’re thrilled to know we hit the mark for you. We appreciate your trust and look forward to continuing to serve you!"
Matthew Risch
April 25, 2025
"Tim has game far and beyond the level of service most people provide now a days. He makes it a point to build personal relationships with his clients and I know at anytime I can just text him and he’s on whatever I need. And it’s not just one way, he send texts just to check in, which has been key to my staying with State Farm in recent years. Thank you Tim - Appreciate all that you do!"
"Thank you so much for your awesome feedback, Matt! 🙌 Our team truly goes above and beyond for our State Farm family, and we're thrilled to hear how much you appreciate our dedication and personal touch. We look forward to serving you & all of your insurance needs for many years to come!"
Wayel Azmeh
April 22, 2025
"I sent a message on a Friday afternoon asking for new proof of insurance card expecting an answer to come Monday. I was happily surprised to receive a prompt answer. Communication is key and make all the difference in the world, thanks Julie, and thanks McKenzie Statefarm for outstanding service and an outstanding responsive team."
"Thank you so much for your kind words, Wayel! We're thrilled to hear that Julie was able to assist you promptly with your insurance needs. We truly believe that great communication makes all the difference, and we're so glad that came through in your experience with us. We appreciate your support!"
Gay Schimmoller
April 21, 2025
"Julie Robinson was both friendly and able to answer my many questions about home and auto insurance. I highly recommend her and State Farm Insurance."
"Hi Gay! Thank you so much for sharing your positive insurance experience with us! We’re so happy to hear that Julie was able to assist you with all your home and auto insurance questions. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family!"