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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Wolford

December 2, 2024

5  out of  5
rating by Anthony Wolford
"Very helpful the whole way. Was able to tell me about the different insurances and getting into insurance right away. I would recommend; the first person to answer was very helpful and got me to a really good agent. Peyton helped every way possible and helped get me into a good deal with insightful facts."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Payton was able to help you find a great insurance plan. We strive to provide excellent customer service, and we're glad we could assist you."
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marianne oesterman

November 26, 2024

5  out of  5
rating by marianne oesterman
"Payton was very patient with me and was able to save me over $300 every 6 months I am glad the LORD sent me back to him"
We responded:
"We're so glad to hear that Payton was able to provide such excellent service and save you money! It's wonderful to know that we were able to help. We appreciate your kind words and look forward to assisting you again in the future."
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Parker Maggs

November 22, 2024

5  out of  5
rating by Parker Maggs
"Great experience with Tim and Peyton"
We responded:
"Thank you for the kind words! We're glad you had a great experience."
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jason groves

November 17, 2024

5  out of  5
rating by jason groves
"Tim's office reached out to me after I went online to get a quote. At the time, my homeowners insurance had raised my premium over $1,000 for the year with no claims being filed thinking I wouldn't pay attention since it was escrowed. Payton was the one who reached out and helped me switch everything over. He was patient, honest and while he did push more products on me (that's their job) he quickly backed off when I said wasn't interested at the time which I appreciate. I would recommend this office"
We responded:
"Thank you for your kind words and for choosing Tim McKenzie State Farm! We're thrilled to hear that Payton was able to provide you with excellent service. Our goal is to always provide honest and transparent advice, and we appreciate your understanding about our product offerings. We're committed to helping our clients find the best insurance solutions to fit their needs. We look forward to continuing to serve you and your family. If you have any questions or need assistance in the future, please don't hesitate to contact us."
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Larry Deem

November 14, 2024

5  out of  5
rating by Larry Deem
"Very informative. Works with the client. Interested in what the client wants and needs."
We responded:
"Your feedback means a lot to us. We're committed to building strong relationships with our clients based on trust and understanding. We look forward to continuing to work with you."
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Serge Mugabo

November 14, 2024

5  out of  5
rating by Serge Mugabo
"Was a great experience getting insurance with you and very professional. Thanks so much!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. Our team is dedicated to providing exceptional service, and we're grateful for your business. Please don't hesitate to reach out if you have any questions or need assistance in the future."
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Connie Kiser

November 1, 2024

5  out of  5
rating by Connie Kiser
"Like a good neighbor, Tim and his team are there!! Peyton set up my new car policy today and answered all my questions."
We responded:
"We're thrilled to hear that Payton was able to assist you with your new car policy! Our team is dedicated to providing exceptional customer service, and we're glad we could help. Thank you for choosing Tim McKenzie State Farm!"
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Peg Moneypenny

October 27, 2024

5  out of  5
rating by Peg Moneypenny
"Julie did an awesome job! She took the time to get to know me personally and then put together the policies that would meet my needs….and saved me some money."
We responded:
"We're thrilled to hear that Julie was able to provide such excellent service! Her dedication to understanding your specific needs and tailoring solutions is a testament to her expertise. We're committed to helping our clients achieve their financial goals, and we're glad we could save you some money. Thank you for your kind words!"
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Ruth Dandrea

October 25, 2024

5  out of  5
rating by Ruth Dandrea
"This is my first time dealing with State Farm. Payton was very honest, helpful, & knowledgeable about our needs. Looking forward to doing business with this agency. Thank You Payton for your patience 😊!"
We responded:
"We're so glad to hear that Payton was able to assist you with your insurance needs. We strive to provide exceptional customer service, and we're thrilled that Payton was able to exceed your expectations. Thank you for choosing State Farm!"
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Ali Cheaib

October 23, 2024

5  out of  5
rating by Ali Cheaib
"Very professional, easy to talk to and was able to beat eveyones price!! Highly recommended!!"
We responded:
"Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found us professional, easy to talk to, and able to provide the best price. Your satisfaction is our top priority, and we're committed to delivering exceptional service. We appreciate you choosing our business and recommending us to others."
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Catherine Archambault

October 23, 2024

5  out of  5
rating by Catherine Archambault
"Julie was very nice and clarified my coverage options. The quote was affordable and that was a bonus too"
We responded:
"Thank you for your kind words, Catherine! We're so glad that you found our coverage options clear and affordable. We appreciate you choosing us for your insurance needs. Please don't hesitate to reach out if you have any questions in the future."
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Tina Noggle

October 16, 2024

5  out of  5
rating by Tina Noggle
"Julie Robinson was able to set me up with better insurance and a lesser payment!"
We responded:
"Thank you for your kind words about Julie Robinson. We're delighted to hear that she was able to help you find a more suitable insurance plan. Your satisfaction is our top priority, and we're committed to providing excellent service to all of our customers. If you have any other questions or need further assistance, please don't hesitate to contact us."
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Christine Zamor

October 9, 2024

5  out of  5
rating by Christine Zamor
"Payton was very helpful :)"
We responded:
"Thank you for your kind words about Payton! We're glad to hear that you had a positive experience. We appreciate your business!"
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Mike Pulver

October 7, 2024

5  out of  5
rating by Mike Pulver
"Tim and Payton were great. Their communications were clear and timely. Payton answered all my questions, and if he didn’t know an answer to something specific that I asked, he took the time to find out and get back with me. I highly recommend Tim McKenzie and his team."
We responded:
"Thank you for your kind words, Mike! We're thrilled to hear that Tim and Payton provided you with an excellent experience. We appreciate your recommendation and look forward to serving you again in the future."
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Tracy Jenkins

September 26, 2024

5  out of  5
rating by Tracy Jenkins
"Great customer service!"
We responded:
"Thank you for your kind words! We're so glad to hear that you had a positive experience with our customer service. Your satisfaction is our top priority."
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Heather Evers

September 19, 2024

5  out of  5
rating by Heather Evers
"Awesome experience! Julie was able to save us more than 50% on our auto and homeowners insurance. Would absolutely recommend!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear that Julie was able to help you save so much money on your insurance. Your satisfaction is our top priority. We look forward to serving you again in the future."
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Roy Manning

September 18, 2024

5  out of  5
rating by Roy Manning
"Spoke to Julie Robinson regarding a new policy. She was great. Very helpful and answered all my questions in detail. Highly recommend her."
We responded:
"Thank you for your kind words about Julie Robinson. We're so glad to hear that she was able to provide you with the information and assistance you needed. We strive to offer exceptional customer service, and Julie's dedication to helping our customers is a valuable asset to our team. Thank you again for sharing your positive experience."
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Carl Scafuro

September 10, 2024

5  out of  5
rating by Carl Scafuro
"Very helpful and friendly, great experience."
We responded:
"We're thrilled to hear that you had a great experience with us. Your positive feedback means a lot. Thank you for choosing Tim McKenzie State Farm!"
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Niki Hughes

August 31, 2024

5  out of  5
rating by Niki Hughes
"Tim was awesome to work with! He was very knowledgeable, helped me find the right coverage for my needs, and he made the entire process quick and easy. I wouldn’t hesitate to recommend him to friends and family."
We responded:
"Thank you for your kind words, Niki! We’re so glad to hear that Tim was able to provide you with a great experience. Our goal is to make insurance easy and stress-free, and it sounds like Tim did an excellent job. We appreciate your business and look forward to serving you again in the future."
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Jon

August 30, 2024

5  out of  5
rating by Jon
"I had a great experience with this company. Payton worked hard to find ways for me to save money but still have my family covered in case of an emergency. Highly recommended if you’re looking for a great deal and great customer service."
We responded:
"Thank you so much for your kind words, Jon! We’re thrilled to hear that Payton was able to provide you with exceptional service and a great deal. Our goal is to help families feel secure, and we’re glad we could achieve that for you. We appreciate your business and look forward to serving you in the future."
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Jackie Henderson

August 27, 2024

5  out of  5
rating by Jackie Henderson
"They were very helpful answered all the questions I asked and worked with me on getting me the best quote"
We responded:
"Thank you for your kind words! We're so glad that our team was able to assist you and find the perfect solution for your needs. Your satisfaction is our top priority."
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Justin Gartee

August 26, 2024

5  out of  5
rating by Justin Gartee
"Payton was the insurance agent on the phone today and he did a fantastic job explaining The differences in price between all of the coverages and what was the biggest bang for my book as well as bundling home with my auto which is saving me money in the long run. Thank you Payton!"
We responded:
"Thank you for your kind words about Payton! We’re so glad to hear that he was able to help you find the best coverage for your needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience. "
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Charvene Dolatre

August 23, 2024

5  out of  5
rating by Charvene Dolatre
"Experience is awesome 😊. Julie is the agent I spoke to. I appreciate how she walked me through and was patient with me. She answered my questions and explained things to me. I love that the teams aims to have a personal relationship or connection with their clients. They take the time to call and go over things with you. The offer given to me was 3 in 1 and the total is lesser than my current auto insurance alone. All in all, it’s worth the time sitting and discussing with them. Hurray!"
We responded:
"Hi Charvene, we're so happy to hear that you had a great experience with Julie! It's wonderful to know that she was able to provide you with the information and support you needed. We value our clients and strive to build strong relationships with them. Thank you for taking the time to share your positive experience. We look forward to serving you in the future! "
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Gina whiston

August 20, 2024

5  out of  5
rating by Gina whiston
"Tim and Payton McKenzie have been a Blessing as my wife and I sought to review and update our insurance portfolio. Their patience, knowledge and willingness to hear and understand our concerns and needs was instrumental in our decision to switch to State Farm for our insurance needs. Thanks again for all you do! Bob & Gina Whiston"
We responded:
"We're thrilled to hear such wonderful things about Tim and Payton! Their dedication to understanding and meeting our customers' needs is a cornerstone of our business. Thank you for sharing your positive experience. We're so glad you chose State Farm for your insurance needs!"
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Tabitha Larison

August 12, 2024

5  out of  5
rating by Tabitha Larison
"Payton got me taken care of for my renters insurance! He was kind and helped answer any questions I had all while giving me great prices! Highly recommend"
We responded:
"We're thrilled to hear that Payton was able to provide you with excellent service and competitive rates for your renter's insurance! Our team strives to make the insurance process as smooth and hassle-free as possible. Thank you for choosing us and for taking the time to share your positive experience!"