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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron hall

March 28, 2025

5  out of  5
rating by Aaron hall
"Julie was super helpful and went above and beyond. Even took my mistake on herself and got the situation resolved. If you’re looking for insurance, this is the perfect company to go through."
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Houston Haynes

March 26, 2025

5  out of  5
rating by Houston Haynes
"Tim and his team (especially Peyton) do a great job! Not only are they effective communicators, but they really do have your best interest in mind."
We responded:
"Hi Houston! Thank you for your fantastic review! We’re so glad to hear that our team has been providing great service for you. We will always have our State Farm family's best interests in mind. We truly appreciate your trust and look forward to serving you & all of your insurance needs for many years to come!"
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Rebecca Sanders

March 18, 2025

5  out of  5
rating by Rebecca Sanders
"Helped me with my car and renters insurance. Got me an incredible deal on both and I'm currently paying way less than I was previously with the same company. Very polite and courteous and willing to take the time to thoroughly answer your questions and concerns"
We responded:
"Thank you, Rebecca! We're so happy we could help you save on your car and renters insurance. Providing great service and making sure all your questions are answered is our top priority. Have a great day!"
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Wanda Curtis

March 9, 2025

5  out of  5
rating by Wanda Curtis
"Very knowledgeable I’m very polite. Also, very helpful."
We responded:
"Thank you, Wanda! We’re so glad to hear that you found our State Farm team knowledgeable, polite, and helpful. Your kind words mean a lot to us, and we’re always here if you need anything!"
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Braden Patrick

March 4, 2025

5  out of  5
rating by Braden Patrick
"Payton was very knowledgeable and helpful with meeting all my needs in a timely manner at the best rate possible for me."
We responded:
"Thank you, Braden! We're glad Payton could help you find the best insurance rate while meeting your needs. We appreciate your support!"
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William Capers

March 4, 2025

5  out of  5
rating by William Capers
"Mr McKenzie was very informative, professional, and knowledgeable about the products State Farm had to offer. I was so pleased with the quote that I switched coverage the same day"
We responded:
"Thank you, William! We're thrilled to hear that our team here at Tim McKenzie State Farm provided you with great service and the right insurance coverage. Welcome to the family—we're here whenever you need us!"
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Alexis Sherwood

March 1, 2025

5  out of  5
rating by Alexis Sherwood
"Best insurance agency ever! They call yearly to check in on you and make sure you’re getting the best deal and coverage and that everything is up to date. I been dealing with Julie since I have been with this agency and she’s so sweet and helpful."
We responded:
"Thank you, Alexis! We're thrilled to hear that Julie and our State Farm team have provided you with excellent insurance services and regular check-ins. We appreciate your loyalty and kind words!"
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samuel thompson

February 27, 2025

5  out of  5
rating by samuel thompson
"Great experience Tim was able to find the perfect plan for my wife and I while staying extremely professional and friendly."
We responded:
"Thank you, Samuel! We're so glad to hear you had a great experience with our team here at Tim McKenzie State Farm. It's wonderful that we could help you find the perfect plan for your insurance needs. We truly appreciate your positive feedback and look forward to continuing to serve you and your wife!"
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Gossett Farms

February 26, 2025

5  out of  5
rating by Gossett Farms
"Great service. Highly recommended."
We responded:
"Thank you for your kind words and recommendation, Gossett! We're thrilled to hear that you had a great insurance experience with our team here at Tim McKenzie State Farm. If you ever need anything, we're always here to help!"
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Chason Easter

February 23, 2025

5  out of  5
rating by Chason Easter
"He was very nice and helped explain everything to me in a way that was easy for me to understand. Helped me through the whole process and got me set up with the things that I needed. He understands that people have lives, and that he needs to be able to work around them. And will call you when it's convenient to you."
We responded:
"Thank you, Chason! We're so glad to hear that you had a great experience and that everything was explained in a way that was easy for you to understand. We always strive to work around our clients’ schedules and ensure they feel supported throughout the process. We look forward to serving you & all of your insurance needs for many years to come!"
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Sierra Smith

February 20, 2025

5  out of  5
rating by Sierra Smith
"Payton was very helpful with my unique situation and helped process my insurance quickly. Very friendly and easy to work with."
We responded:
"Thank you for your great review, Sierra! We’re so glad to hear that Payton was able to assist with your unique situation and make the process smooth and quick. We always strive for friendly, efficient service, and we appreciate you taking the time to share your positive insurance experience with us!"
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joan stoeve

February 19, 2025

5  out of  5
rating by joan stoeve
"Very proactive in assisting their clients with personal needs and saving money!"
We responded:
"Thank you for your fantastic review, Joan! We're so glad to hear that you found our team proactive and helpful in meeting your needs while saving you money. Your satisfaction means a lot to us and we look forward to serving your insurance needs for many years to come!"
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Karolyn Bates

February 13, 2025

5  out of  5
rating by Karolyn Bates
"My experience with Tim’s office was great!!!! I spoke with Payton he was very informative and professional, getting new insurance was quick and easy!"
We responded:
"Thank you, Karolyn! We're so glad to hear that Payton provided you with a great experience and made getting new insurance quick and easy. Providing informative and professional service is what we strive for! If you ever need anything, we're always here to help. Welcome to the State Farm family!"
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Joel Baker

February 12, 2025

5  out of  5
rating by Joel Baker
"Peyton helped us out a ton! We were easily walked through the process and were able to cover our car at a lower price than others offered while also bundling renter's insurance!"
We responded:
"Thank you, Joel! We're so glad to hear that Peyton was able to guide you through the process smoothly and help you find great coverage at a lower price. Bundling policies is a great way to save, and we’re happy we could make it easy for you! If you ever need anything, we’re always here to help. Welcome to the State Farm family!"
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Cherian Idiculla

February 11, 2025

5  out of  5
rating by Cherian Idiculla
"Excellent experience with State Farm insurance company of Centervill unit, Dayton Specifically Mr Payton is an owner of nice personality , Good manners , soft spoken which is comes from their family for father guidance and upbringing.he has told me each and everything in insurance terminology etc.. Oh ! Mr Tim McKenzie also a nice gentleman in all the aspects. He did it my two car insurance and rental house insurance in good way to help me and satisfy me to afford the premium. Thank you so much sir ,for your kind words ,warm welcome during our conversation two- three times you spent your valuable time for me , even though you don’t know this business deal will close or not. Finally third visit close the business also nice experience with you. Payton May God Bless you and your family."
We responded:
"Thank you so much, Cherian, for your thoughtful and heartfelt review! It truly means a lot to us that you had such a positive insurance experience with our office. Payton and the rest of our team here at Tim McKenzie State Farm are dedicated to providing exceptional service, and I am so glad we could assist you in finding the right coverage for your needs. Your kind words and blessings are deeply appreciated. We’re grateful for the opportunity to serve you, and if you ever need anything in the future, we’re always here to help. Wishing you all the best!"
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Bryce Smail

February 10, 2025

5  out of  5
rating by Bryce Smail
"The custormer service was wonderful, although I was clueless, they made sure that I understood everything I needed to know. Thank you for your patience."
We responded:
"Thank you, Bryce! We’re so glad to hear that our team was able to provide wonderful customer service and help you feel informed every step of the way. We truly appreciate your kind words and are always here to assist you whenever you need!"
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Stacy McKenzie

February 7, 2025

5  out of  5
rating by Stacy McKenzie
"Awesome communication, great savings."
We responded:
"Thank you, Stacy. We are glad we could take care of you and provide you with great savings! "
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Patrick McCormick

February 6, 2025

5  out of  5
rating by Patrick McCormick
"Tim and his team have been great! Their communication was never too much or too little and they helped me save $$$ where they could. I would recommend Tim McKenzie if you are looking for a new state farm agent!"
We responded:
"Thank you so much, Patrick! We're thrilled to hear that our team here at Tim McKenzie State Farm was able to provide you with great communication and help you save money. Your recommendation means a lot to us! If you ever need anything else, we’re always here to assist you."
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Dan Sears

February 5, 2025

5  out of  5
rating by Dan Sears
"Excellent customer focus …annual reviews well worth the time!👍💯"
We responded:
"We are glad you found our annual review helpful, Dan. Thanks for letting us and Google world know! "
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Marvin Willey

February 5, 2025

5  out of  5
rating by Marvin Willey
"Payton was helpful in setting up our insurance. He was quick and everything ran very smoothly. I would recommend the office to anyone looking for insurance."
We responded:
"Thanks for taking the time to leave us a 5-Star review and for your kind words about Payton. Also, thanks for the recommendation! "
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Laurie Dunbar

January 23, 2025

5  out of  5
rating by Laurie Dunbar
"State Farm is awesome! Very helpful and way better than my last insurance company. I would recommend everyone go through state farm if you want Good insurance and peace of mind."
We responded:
"We think you are awesome, Laurie! We appreciate you recommending us to others and leaving this super awesome review!"
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Lorna Stringfield

January 23, 2025

5  out of  5
rating by Lorna Stringfield
"Payton was very nice and helpful assisting us with getting everything we needed squared away for our move!"
We responded:
"Moving can be stressful, glad Payton could help! Appreciate you leaving this kind review!"
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Braden Brem

January 23, 2025

5  out of  5
rating by Braden Brem
"Very helpful with everything I needed."
We responded:
"Glad to hear it, Braden! Thanks for the kind words and 5-Star review!"
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Divine Hair Beauty Bliss

January 23, 2025

5  out of  5
rating by Divine Hair Beauty Bliss
"I think this is by far one of the best service I have received from an insurance company. Peyton was very professional and gave us the best polices for our cars and renters insurance. Gave us a follow up call and text reminders after our quotes. Made sure both my husband and I were present to go over all our options again before proceeding. Thank you so much for such a wonderful experience."
We responded:
"Wow, what a great review! Thanks for sharing your experience with us! Payton does an amazing job and is a super valuable asset to our team and customers! Glad we could provide a wonderful experience. "
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Clara Amoateng

January 21, 2025

5  out of  5
rating by Clara Amoateng
"Peyton was very excellent and helped me with all my needs"
We responded:
"Thanks for letting us know how Payton took care of your needs and thanks for this super kind review! "